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In a Different Zone
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Published by Rachelle Disbennett-Lee
Saturday, July 20, 2002
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In a hurry to get to summer school and continue my studies,
I forgot to pack an alarm clock. Since I have a pretty good
internal alarm clock, I wasn't worried, except for one day
when I needed to meet my Dissertation Chair at 6:45 a.m.
in the cafeteria. Because I didn't want to be late, I asked
my husband to call me at 5:30 a.m. to make sure I was up.
He did and, while I was chatting with him, I realized he
had called me at 5:30 a.m. his time, which was an hour behind
where I was. He had actually called me at 6:30 a.m. my time.
I panicked, got ready in record time and rushed out the
door.
Luckily, I arrived only two minutes late. My professor
was not there so I got my breakfast and sat down to wait
for him. At 7:00 a.m., he had not arrived. At 7:15 still
no professor and at 7:45 a.m. he still had not arrived.
I began to think something was amiss. I went back to the
dorm only to find out that our meeting was not for that
day, but actually a week later. I called my husband and
he started apologizing for making me late, but I told him
not to worry I was actually seven days early.
Coaching
This happens so many times in life. We all listen and respond
from a different zone. This zone is called our own perspective
and experience. My husband called me from the time zone
he was in, not the one I was in. And that is how communication
is. We respond from who we are and our own experiences and
situation. We really can't respond any other way. The trick
is to make sure that the other person understands that we
are coming from a different space and is clear about what
we are communicating.
I went back and re-read the email from my professor. He
stated what date he was going to meet me. I simply ignored
it because I was in a different zone, the zone of here and
now and wanting to get things done. I was dealing from my
perspective and I filtered out what was not relevant.
When communicating, we need to be aware that we are communicating
from our own perspective and experiences and that it may
be different from the person or persons we are speaking
with. Take time to clarify and verify that everyone is on
the same page. It pays to check in once in awhile and make
sure that everyone understands what they think is being
said.
Have you had a missed communication lately?
Daily Success Formula
Verifying + Clarifying
= Clear Communications
Quotes
"No law or ordinance is mightier than understanding."
Plato
"Data is not information, Information is not knowledge,
Knowledge is not understanding, Understanding is not wisdom."
Cliff Stoll & Gary Schubert
We pass the word around; we ponder how the case is put
by different people, we read the poetry; we meditate over
the literature; we play the music; we change our minds;
we reach an understanding. Society evolves this way, not
by shouting each other down, but by the unique capacity
of unique, individual human beings to comprehend each other."
Lewis Thomas
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